Privacy Policy

Effective Date: 8/25/2024
Last Updated: 12/15/2024

Introduction

At Kraken, protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our anti-cheat software and associated services. By using Kraken Anti-Cheat ("Kraken") or any software incorporating Kraken, you agree to the terms of this Privacy Policy.

1. Information We Collect

Kraken collects information strictly for the purpose of maintaining the integrity of the gaming environment and preventing unauthorized cheating. The data we collect includes:

1.1 Technical Data:

  • Unique hardware identifiers (e.g., CPU, GPU, motherboard, and disk serials).
  • System configuration (e.g., operating system version, installed drivers).
  • Running processes and interacting applications during active gameplay.
  • Network-related data (e.g., IP addresses and MAC addresses).

1.2 Gameplay Data:

  • Logs of gameplay actions, events, and timestamps.

1.3 Anti-Cheat Data:

  • Audit trails of suspicious activity.

Important: Kraken only operates during active gameplay and does not monitor your device outside the gaming environment.

2. How We Use Your Information

The data collected is used solely for the following purposes:

  • Detecting and preventing cheats, hacks, and unauthorized modifications.
  • Enforcing in-game rules, including bans and suspensions (e.g., HWID bans).
  • Improving Kraken’s detection capabilities and refining its algorithms.
  • Complying with legal obligations and resolving disputes.

Kraken does not sell, rent, or share your information for advertising or unrelated purposes.

3. Data Sharing

Kraken may share your data only under the following circumstances:

  • With Game Publishers/Developers: To enforce bans or investigate cheating within their games.
  • Legal Compliance: When required by law or court orders.
  • Service Providers: With authorized third-party vendors assisting in operations (e.g., data storage or IT services), bound by confidentiality agreements.

4. Data Security

We implement industry-standard measures to protect your data:

  • Encryption: Data is encrypted during transmission and storage.
  • Access Controls: Only authorized personnel with a legitimate need can access your data.
  • Monitoring: Systems are regularly monitored for potential vulnerabilities.

5. Data Retention

  • Gameplay logs are retained for up to 90 days, unless required for ongoing investigations.
  • HWID and related identifiers are retained for the duration of bans or as needed to prevent circumvention.
  • Data is deleted once it is no longer required for its original purpose.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request access to the data Kraken has collected about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data, subject to Kraken’s need to enforce bans or comply with legal obligations.
  • Objection: Object to the processing of your data under certain conditions.
  • Data Portability: Request transfer of your data to another party.

To exercise your rights, contact us at [email protected] or [email protected].

7. Changes to This Privacy Policy

Kraken reserves the right to update this Privacy Policy periodically. Any changes will be communicated through the software or the official website. Continued use of Kraken after updates constitutes acceptance of the revised terms.

8. Governing Law

This Privacy Policy is governed by the laws of England and Wales. Any disputes arising from this Privacy Policy shall be resolved through arbitration or in the courts of London, United Kingdom.

Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at:

By using Kraken Anti-Cheat, you acknowledge that you have read and understood this Privacy Policy.